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The Jersey Customer Experience Alliance is hoping to celebrate outstanding customer service in Jersey with its new Give Service a Smile campaign.
The six-week campaign seeks to “highlight the importance of exceptional customer care in creating positive community experiences” and “inspire others to spread joy” over the festive period.
Those who embody the JCX Alliance’s S.M.I.L.E. standards (service-oriented, mindfulness, integrity, listening and excellence) will be recognised and given the JCX SMILE pin to wear, “symbolising their contribution to making Jersey a better place for all”.
Islanders and business are encouraged to nominate customer service employees who have made a positive impact or provided a positive shopping experience in the Give Service a Smile Facebook group.
The campaign runs from Monday 4 November to Sunday 15 December.
Marco Fernandes, CEO of Versus Finance, campaign sponsor, said: “Supporting Give Service a Smile aligns perfectly with our commitment to enhancing the local customer experience.
“Recognising those who bring positivity to their work reflects our belief in Jersey’s capacity to lead with exceptional service standards. We’re excited to help make this campaign a reality and to see the positive impact it will have across the island.”
“Give Service a Smile is about more than acknowledging great service; it’s about fostering a culture where kindness and excellent service are celebrated and encouraged," added Claire Boscq, Founder of the JCX Alliance.
"With each nomination, we’re building an uplifting community spirit and highlighting the vital role that quality service plays in all of our lives."
To nominate a customer service employee, click HERE to access the Facebook group.
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