Innovative Apps in high demand

A free account tracking App developed in Jersey exclusively for JT customers has been downloaded almost 17,000 times in under two years and inspired the introduction of an App for pay-as-you-go customers, which has been downloaded 3,000 times in just six months.

The JT My Account App was the first of its kind to be launched in Jersey. Since launch, JT has further invested in enhancing the functionality of the App to meet customer needs and has made the technology available to pre-paid customers by creating the JT My Top Up App.

Dominic Vye, JT’s Head of Commercial Development said: “Mobile Apps have changed the way we live and our customers have demonstrated that there is a real need for 24/7 access to their JT account while on the go. We’re delighted that thousands of active App users are benefiting with instant access to account information, helping them to keep track of their usage and spend while enjoying the Channel Islands’ fastest 4G network.

The JT My Account App and JT My Top Up App were developed by Hollis Consulting and are available to download for free from the Apple App Store or the Android Play Store.

The JT My Account App translates complex billing data into something meaningful with a focus on accessibility, high performance and security. Users can set usage alerts to suit budget, monitor usage and spend, and add services.

The JT My Top Up App means that pre-paid mobile customers who are reliant upon ‘topping up’ their credit at top up terminals can benefit from many advantages, including the ability to:

-        View prepaid balances (voice/sms/data) as well as their core balance

-        Easily track current credit so they never run out

-        Instantly purchase credit at the touch of the ‘recharge now’ button

Dominic Vye added: “Furthermore, during holiday time, such as the forthcoming half term, our advice is to be familiar with your tariff first and foremost to ensure that you’re on the right one for your family. We also suggest investigating what bolt-ons or additional services can help keep spend to a minimum. Understanding data-limits is important and can help avoid any overspend. When out and about, using public Wi-Fi where possible is a sensible option for data-intensive activities such as streaming video.”