RBS International has today announced changes to their Retail branch network.

RBS International has taken the difficult decision to close their NatWest Guernsey St Peter branch on 28 April 2017 and their Alderney branch on 02 June 2017. The bank reviews its branch network regularly and the decision to close a branch is made on a case-by-case basis, based on branch usage and the changing banking habits of its customers. RBS International is committed to being proactive in its response to changing customer behaviour and is continuing to develop a range of ways to bank.

Closing a branch is a difficult decision and one the bank does not take lightly. The bank will be notifying its Alderney customers to make them aware of the closure and the different ways they can still bank with NatWest. The bank is happy to discuss customer concerns in the St Peter and Alderney branch and explore the alternative options available, as well as being able to provide further information. 

RBS International is sensitive to the impact this will have within the local communities of Guernsey and Alderney and will continue to serve its customers at its NatWest Guernsey St Peter Port, Cobo and St Sampson branches. From June 2017, NatWest will no longer have a branch on Alderney. 

Rob Girard, Senior Country Head of RBS International commented:

“Our colleagues in the St Peter branch will be redeployed to other branches in our network. When we take the difficult decision to close a branch we are committed to supporting our colleagues through the change.”