All Jersey mobile phone customers are to get a text this week warning of potential scams after 14 Islanders lost a combined total of £257,845 since last December.
The text is part of a campaign run by the Jersey Fraud Prevention Forum, designed to crack down on text scams.
The 14 islanders lost money after responding to texts that claimed to be from their bank, convincing them to part with their personal and financial details.
All three local mobile phone companies - Airtel-Vodafone, JT and Sure - will be sending out this message.
"WARNING: Text scammers are targeting Jersey. If you get a text claiming to be from your bank, or another trusted organisation, asking you to call a number, click on a web link, or part with your personal or financial details please be extra cautious and double check the request in another way - no matter how urgent or legitimate it seems. If you think you have been compromised in any way, please contact your bank and then Jersey Police."
JFPF Chairman, Detective Chief Inspector Chris Beechey commented:
“We have seen a significant rise in the number of Islanders falling victim to this type of crime and it’s likelythere are more unreported cases. The texts appear to be genuine and usually allege that there has been fraudulent activity on the recipient’s account, which naturally invokes a sense of panic. These SMS can appear in the same message feed as your authentic bank texts so it can be really difficult to distinguish between a legitimate text and a scam text. We would just ask people to be extra vigilant - your bank would never ask you to part with your personal information. If you are concerned by a text you receive you should contact your branch directly through your usual channels.”
Jersey Bankers Association spokesperson, Jonathan Bugbird added:
“Any customer who thinks they have been caught out by a banking text scam should immediately contacttheir bank, either by going to their branch in person or by calling the number on the back of their bank card. The bank will then put provisions in place to protect the account and try to recover any funds that may have been taken. Following this course of action, the customer should report the matter to Jersey Police and their telecommunications provider.”
The JFPF was set up in 2016 by a group of local organisations to provide alerts and advice for Islanders on how to guard against fraudsters and scammers. The partner agencies are: States of Jersey Police, Jersey Financial Services Commission, Jersey Bankers Association, Jersey Consumer Council, Jersey Post, Trading Standards, Digital Jersey, Citizens Advice Bureau, Airtel Vodafone, JT and Sure.
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