Co-op and Jersey Post launch groceries delivery service

Tuesday 17 November 2020

The Co-op has partnered with Jersey Post to offer a groceries delivery service following a successful pilot in Jersey and Guernsey during lockdown.

The new initiative, which officially launched yesterday, will see islanders able to order through a dedicated website offering more than 5,000 products and have their shopping delivered within 24 hours, Monday to Saturday.

Members will still be able to receive their dividend through the service.

Jersey Post will run the delivery element independently from its postal operations and use a dedicated fleet of vans.

“At the start of lockdown, we introduced a pilot scheme for essential home deliveries to support customers unable to visit their local shop,” Co-op CEO Mark Cox explained.

“We were receiving up to 100 calls per day in the early weeks, so partnered with the Ron Short centre who helped distribute to the elderly and vulnerable on our behalf. Since then, we have worked hard with our partners to establish a permanent offering and support our local communities, so are now immensely proud to be able to do that.”

Pictured: Mark Cox, CEO of the Co-Operative Society.

Niall McClure, Jersey Post's Managing Director of Post and Logistics, added: ‘We are delighted to join forces with the Co-op as it launches the online supermarket delivery service.

"Throughout the pandemic, Jersey Post has assisted islanders with prescription delivery services and the logistics that get all covid-19 tests to the UK labs for analysis. Delivering Co-op groceries ordered online is the next innovation, and we look forward to the service growing in popularity."

Local firm Webreality were commissioned to create the website.

Webreality director Mark Evans commented: "As long-standing champions of local online retail, we’ve really valued being involved in the project. The Co-op is a large organisation with complex existing systems and processes. We’ve enjoyed the challenge of collaborating with many others to simplify that complexity and give customers an easy way to do the weekly shop online. We look forward to helping with its ongoing development."