Love Jersey? Get the app and solve the problem

Friday 05 August 2016

A new app has been launched to make it easier for Islanders to report problems like pot-holes, dog mess, full bins, graffiti or fly-tipping.

It's called Love Jersey, and has been put together by the Infrastructure Department. Although it is still in the testing phase, the Department wants Islanders to start using it, and report back any problems. The app also includes local information such as how many spaces are free in multi-storey car parks.

The new app is based on a similar one used by councils in the UK, but has been customised to suit Jersey, where it isn't clear whether a problem should be reported to the States, or to the Parish. 

The Infrastructure Department says the new app uses GPS location data to establish who is responsible for the area in which any problem is being reported, which then saves time in getting it dealt with.

Users are asked to select a problem, with the list including suggestions such as:

Users can then send a report of the problem, along with photos.

Deputy Eddie Noel, Minister for Infrastructure, said: “This app brings us closer to the community and enables us to work together to get problems sorted.  We all love Jersey and want it to look at its best. At DfI we will be making the best use of our resources to prioritise and keep Jersey looking good.”

Constable Len Norman, Chairman of the Comité des Connétables, said: “The Parishes immediately agreed to be part of this app service.  Parishes often get reports from the public which actually require action by DfI and vice versa.  It is sometimes difficult to know what is a Parish responsibility and what comes under the remit of DfI.  This app makes it really easy.”