Select a region
Natwest International has issued a warning to its customers to be vigilant following an increase in plastic card fraud over the festive Period.
Plastic card fraud is where criminals take personal information from a credit or debit card to either commit fraud or take money out of a someone's account.
If any suspicious card activity is spotted, customers are being asked to immediately lock their card, which can be done via the ‘manage my card’ function within the NatWest app.
Following this, customers should call the 24-hour customer services number to report the activity. Customers who do not have the app or access to online banking and see any unusual transactions, are advised to call straight away.
The bank says its currently investigating all reported cases, which customers can do HERE, and where customers have not supplied any card details, reported cases of plastic card fraud will be refunded in full.
Comments
Comments on this story express the views of the commentator only, not Bailiwick Publishing. We are unable to guarantee the accuracy of any of those comments.