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Islanders are being asked to put forward their customer service heroes as nominations open for the Jersey Post Customer Service Awards 2014.
Organised in association with the Jersey Chamber of Commerce and sponsored by Jersey Post, the awards celebrate excellence, best practice and innovation in customer service. The aim is to highlight the contribution great customer service can make to a business’s success.
The public is invited to nominate individuals or teams who have gone beyond the call of duty in offering from across the Island’s business community.
Last year’s winners included the team at the Tot Stop Crèche at Co-op Grand Marché as overall winners; Joe Gomes of the Somerville Hotel won the tourism award and partners at Waitrose were named the best team.
Award categories are:
Employee of a large business
Employee of a medium business
Employee of a small business
Self employed person
Public sector worker
Tourism award
Aspiring star (young person) award
Parish of St Helier hospitality award
Parish of St Helier transport excellence award
Humble volunteer (charitable services)
Best team
Best overall customer experience
The CEO of sponsor Jersey Post, Tim Brown, said: “Delivering great customer service is an essential to our business and this year we have invested in putting every member of staff through the WorldHost customer service training programme. Sponsoring the Customer Service Awards enables us to reinforce the importance of customer services excellence and how it can drive business growth through customer loyalty. We are delighted to be part of the awards and hope that other local businesses will show their support too."
Nominations are open until Tuesday 30 September and there are various ways of making your vote:
Online at www.thecustomerserviceawards.com
By postal nomination – forms to be posted to every householder in the Island.
By text to 07781 476276.
By completing a nomination form to be found at various outlets.
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